著者

上田 敬

出版者

The Japanese Association of Administrative Science

雑誌

経営行動科学 (ISSN:09145206)

巻号頁・発行日

vol.29, no.2_3, pp.61-75, 2016 (Released:2017-03-06)

参考文献数

18

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The purpose of this study is to analyze the effect of "superiors' compliments" which means affirmative communication superiors gave to their subordinates. A survey questionnaire was administered to 443 managers in 3 private companies. At the same time another questionnaire was administered to their 923 subordinates. The following three findings were revealed through the results: First, factor analysis indicated that "superiors compliments" given by managers consisted of 4 factors, such as, honest affirmations to subordinates, listening to their subordinates' stories untill the end, and so on. Second, superiors' compliments had effects on their subordinates' self-confidence, motivation for their work, positive feeling for their workplace and trust relationships to their superiors. Third, managers' self-cognition of giving compliments were consistent in some degree with subordinates' cognition compliments given by their managers. Implications and future research subjects were discussed.