著者

森田 慎一郎

出版者

産業・組織心理学会

雑誌

産業・組織心理学研究 (ISSN:09170391)

巻号頁・発行日

vol.31, no.2, pp.155-166, 2018

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This study compares regular and involuntary non-regular workers who hold white-collar jobsregarding the relation between their job satisfaction and mental health. In determining job satisfaction,particular attention was given to the support provided by supervisors and co-workers. Data werecollected from 441 regular workers and 311 involuntary non-regular workers using a web-basedquestionnaire survey and then analyzed.First, five subscales regarding job satisfaction were created using factor analysis: specifically, theindividual contributions and activities, supervisors' active listening attitude, amount of discretionallowed in their jobs, evaluation by others and treatment, and supervisors' capabilities and ability tomanage. In addition, a scale for the number of supportive coworkers and an index for determining mentalhealth conditions were created.A t-test showed that compared to involuntary non-regular workers, regular workers had highersatisfaction regarding individual contributions and activities, the amount of discretion allowed in theirjobs, and evaluation by others and treatment. However, they had lower satisfaction regarding thesupervisors' active listening attitude. Following this, using running multiple regression analysis, it wasfound that the mental health condition of regular workers was impacted by age and the extent to whichthey were satisfied with their supervisors' active listening attitude. For the involuntary non-regularworkers, this impact came from the amount of satisfaction associated with individual contributions andactivities, the supervisors' active listening attitude, as well as the number of supportive co-workers andage. Thus, these findings indicate that the supervisors' positive and active listening attitude towards theirsubordinates who approach them for consultation is an ideal way to counter negative mental healthconditions for both regular and involuntary non-regular workers.