著者

安藤 真一郎 矢本 成恒

出版者

日本開発工学会

雑誌

開発工学 (ISSN:13437623)

巻号頁・発行日

vol.41, no.1, pp.39-43, 2021-10-20 (Released:2022-05-20)

参考文献数

6

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The purpose of this study is to clarify how the environmental changes caused by the Covid-19 affected employee engagement, and to examine how remote work affects employee engagement and how it should be managed. In this study, social trends in working attitudes are confirmed from newspaper articles to understand the current situation, and a questionnaire survey of actual employees and interviews with employees are conducted to extract specific issues.The results of the survey indicate that telework not only has the effect of increasing employee engagement, but also has the effect of decreasing employee engagement by greatly affecting communication among workers. Therefore, it was concluded that although remote work is an effective tool for increasing employee engagement, it is necessary to introduce performance-based workplace culture and communication policies at the same time in order to take advantage of its effectiveness.

著者

高尾 みどり 矢本 成恒

出版者

日本開発工学会

雑誌

開発工学 (ISSN:13437623)

巻号頁・発行日

vol.41, no.1, pp.17-20, 2021-10-20 (Released:2022-05-20)

参考文献数

6

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COVID-19 pandemic in Japan, the government recommends “cashless payment” to reduce contact opportunities.However, in previous research, there is concern about contact between people and objects in the payment operation of some payment methods, and the authors questioned whether the promotion of cashless payments alone is necessarily safe. In this paper, the authors have identified and clarified the payment operation process of the four cashless payment methods (credit card, debit card, electronic money, and QR code) by field survey. The results of the study revealed that there is a challenge in converting credit cards, which account for 90% of the cashless payment market share, to contactless. We also analyzed the trends in the market before and after COVID-19 by text mining of newspaper article data to identify their impact. After that, the authors discussed the feasibility of contactless and made recommendations for its solution. The recommendations are that the installation of contactless terminals in stores is costly, and that it is important to have a government initiative to promote it. The importance of promoting contactless credit cards to protect the elderly, who are more susceptible to COVID-19 infections, was also discussed.