著者

和田 実 若林 満

出版者

経営行動科学学会

雑誌

経営行動科学 (ISSN:09145206)

巻号頁・発行日

vol.6, no.2, pp.71-80, 1991

被引用文献数

1

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The purpose of this paper was to investigate the effects of verbal and nonverbal behaviors on a job interview through three experimental studies. Independent variables were verbal content (assertive or non-assertive: AS vs. NA) and nonverbal behaviors (low or high immediacy: L vs. H). Dependent variables were interpersonal impression (intimacy, social desirability, dynamism and general evaluation bias), job abilities (decisiveness, harmoniousness), and employment decisions. Presentations of the video tape consisted of three modes: Study 1 with an audiovisual mode, Study 2 with an audioonly mode, and Study 3 with a visual-only mode. Subjects were 12 students (6 males and 6 females) in each condition and 98 students in all three studies.<BR>Major findings were as follows:(1) In an audiovisual mode of presentation, effects of verbal behaviors were greater than thoes of nonverbal behaviors. There were no effects of both behaviors on employment decisions.(2) In an audio-only mode, AS had higher scores in all measures than NA.(3) In a visual-only mode, H had higher scores than L except social desirability and job abilities.