著者

Grudin Jonathan

出版者

一般社団法人情報処理学会

雑誌

情報処理学会研究報告グループウェアとネットワークサービス(GN) (ISSN:09196072)

巻号頁・発行日

vol.1995, no.57, pp.31-36, 1995-06-08

被引用文献数

2

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"Computer-supported cooperative work" and "groupware" are terms invented in the mid-1980's to describe the growing interest in using computer technology to support the activities of groups of people. The interest came from researchers and developers who had previously focused on single-user applications such as compilers, word processors, and spreadsheets ; it also came from those who had previously focused on mainframe systems and organizational issues. To understand the work associated with CSCW and groupware in Europe, the United States, and Japan, it is essential to understand the changing nature of systems development from the 1950's through the 1980's. In this presentation I will describe the historical and organizational contexts of CSCW research and groupware development. Who attends the conferences, develops the systems, and identifies with these labels? How and why do their priorities differ? CSCW is often described as an emerging field, but a better metaphor may be a forum or marketplace where people from different places come to browse, shop, and return to their different homes. Communication-understanding each other's work-requires that we understand different histories and cultures. With the phenomenal success of the Internet and World Wide Web and the very respectable achievements of applications such as Lotus Notes, groupware and support for workgroups is changing the face of work. I will conclude by describing a central challenge brought about by these new technologies and the new way we are looking at and using computer and communication technologies. This paper includes original material and work explored in depth in [1-4].