著者

山本 準 岡島 典子 Jun YAMAMOTO Noriko OKAJIMA

出版者

鳴門教育大学

雑誌

鳴門教育大学研究紀要 鳴門教育大学 編 (ISSN:18807194)

巻号頁・発行日

vol.34, pp.237-251, 2019

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American sociologist A.R.Hochschild put forward a new concept "emotional labor" in 1983. Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job, and therefore it may bring self-estrangement caused by mental strain. The Study for emotional labor in Japan has tended to be in the field health care, especially nursing care. It is said that the emotional labor studies lacked for perspective of social structure. The tendency toward the specific field makes it difficult to generalize. Hereafter it is not only needed to research another type of labor, but to analyze the social structure creating the emotional job. The study for emotional labor has two tendencies. One is the negative studies on emotional labor, another is the positive studies on it. The negative studies follow the original concept of emotional labor. The positive studies focus on utilization of the skill of managing feelings with. The more the positive evaluation of the skill of managing feelings increases, the better the people with the skill of managing feelings be succesd in society. It consider the skill of managing feelings as "Cultural capital", there seems to be potentiall social inequality. So, the positive studies on emotional labor are considered cautiously.