- 著者
-
原 政代
黒田 研二
- 出版者
- 関西大学人間健康学部
- 雑誌
- 人間健康学研究 (ISSN:21854939)
- 巻号頁・発行日
- vol.11, pp.15-23, 2018-03-31
目的:本研究は、生活保護現業員の仕事のやりがい感に関連する要因を明らかにし、やりがい感を支援する方策を検討することを目的とした。方法:政令指定都市、中核市、特例市である3つの市の10か所の福祉事務所の生活保護現業員全数212人を対象に自記式質問紙調査を行った(有効回答数178人、有効回答率85.6%)。調査内容に含まれる項目のうち、仕事のやりがい感(5件法で質問し回答に1点~5点を付与)を従属変数とした。回答者の属性、職場内の事例検討等の実施、受給者への健康支援の対応、受給者に対する支援関係の基本姿勢、他部門・他機関・他職種等との連携から独立変数を設定して分析を行った。まず、2変数間の関係をt 検定、分散分析、相関係数により調べ、仕事のやりがい感に有意に関連を示す変数を見い出し、次にそれらを独立変数としたステップワイズ(漸増法)の重回帰分析を行った。結果:2変数間の関係の分析の結果、仕事のやりがい感と回答者の所属自治体、専門職資格の有無、職場での支援困難事例の相談・検討、定期的な事例検討、健康支援得点、支援関係得点、行政内連携、および医療・介護との連携との間に、有意な関連が見出された。所属自治体を除く7変数を独立変数とする重回帰分析により、仕事のやりがい感に対し、健康支援得点、支援困難事例の相談・検討、行政内連携が有意な関連を示した。結論:生活保護現業員の仕事のやりがい感を支援するには、受給者との関係で健康支援の観点を重視すること、支援困難事例の検討等のスーパーバイズを重視した職場環境づくり、さらに関係部門・機関との連携を図ることが重要である。支援者自らが仕事のやりがい感を感じることは、受給者のQOLの向上を図る上においても重要であろう。[Objective] This study aims to clarify factors affecting the feeling that their work is worthwhile among caseworkers engaged in livelihood protection programs and to identify measures to promote this feeling. [Method] A questionnaire survey was conducted at 10 welfare offices in 3 municipalities. The survey participants were 212 caseworkers, of whom 208 returned questionnaires. Statistical analyses were performed for 178 questionnaires, as the valid response rate was 85.6%. The caseworkers' feeling that their work was worthwhile was evaluated using a five-point scale to obtain the worthwhile work score (WWS). In the statistical analyses, WWS was used as the dependent variable, and the relationship between WWS and each independent variable was analyzed using t-test, analysis of variance, and correlation coefficients to identify statistically significant variables. A multiple regression analysis was then conducted using significant independent variables. [Results] The following variables exhibited a statistically significant relationship to WWS: municipalities, professional qualifications, consultation regarding difficult cases, regular case study meetings, health support score, helping relation score, collaboration within the local government, and collaboration with medical and long-term care. The multiple regression analysis using seven variables as independent variables excluding municipalities revealed that health support score, consultation regarding difficult cases, and collaboration within the local government were significantly related to WWS. [Conclusion] To promote the feeling that their work is worthwhile among caseworkers, it is important for them to develop an attitude of respect for the health and well-being of their recipients. In addition, job environments that ensure supervision and consultation, and increased collaboration with the relevant government department and facilities are important. Promoting the feeling that their work is worthwhile among caseworkers will also contribute toward the improvement of recipients' QOL.