著者

本多 正喜 城田 陽子 金子 鈴 高橋 滋

出版者

The Japanese Society of Health and Human Ecology

雑誌

民族衛生 (ISSN:03689395)

巻号頁・発行日

vol.61, no.2, pp.115-123, 1995 (Released:2011-02-25)

参考文献数

14

---

We studied 388 cases who have consulted by telephone twice or more, and were selected from records kept at the Gunma Prefectural Mental Health Center since its opening (1986) until March 1993. For many cases, such series of consultations ended after no more than four calls, but 19 cases have lasted over several years or over a hundred calls. The most frequent type was related to mental illness of various sourts; the second most frequent concerned problems of children. Among the first type, many cases had visited psychiatric hospitals or clinics, increasing percentage wise as they passed the stages of their condition; first, anxiety overhaving fallen mentally ill; second, dissatisfaction or doubt about psychiatric treatment; third, anxiety over rehabilitation. Many cases felt completely at a loss over difficulties in finding solutions to their problems even after consulting with mental hospitals, clinics, or other counseling facilities. Cases continually used telephone for a sense of ease and/or familiarity with counselors of the Center. It was suggested that these continuing telephone consultations followed public relations that the Center's services were available without charge, and especially that they were so easily accessible by telephone.