This research examined the relationships among the attitude to value family care, the attitude to despise the use of social welfare services, evaluation apprehension, negative affects associated with the use of social welfare services, and intent to use the care services for elderly persons. The survey study in which 392 adults participated has revealed that the attitude to value family care, the attitude to despise the use of social welfare services, and evaluation apprehension led to low intent to use care services. The interview study asked 60 users of "home-help service" (in-home care services) regarding their attitudes toward the service use and negative affective reactions, and revealed that the attitude to value family care increased negative affects and the negative affects led to hesitation to use the service. The discussion considered the importance for care service professionals to recognize the attitudinal variables that inhibit the use of care services.