著者

入澤 裕介 長沢 伸也

出版者

Japan Society of Kansei Engineering

雑誌

日本感性工学会論文誌 (ISSN:18845258)

巻号頁・発行日

vol.12, no.2, pp.291-301, 2013 (Released:2013-04-18)

参考文献数

11

---

There are a lot of long-standing companies in Kyoto, these companies are famous in worldwide. Also, you can see a typical long-standing company in all categories of business. The product and service which these companies offers have provided the peculiar value that starts appealing to human sensibility. However, it is high possible that to keep providing the same product and service with the special value is left in the trend, and it often becomes impossible to carry on their business. So, they can not continue their business in a long term and it is impossible to be a long-standing company. The purpose of this paper is to analyze the change of product/service by innovation for the Kyoto long-standing companies. We present three long-standing companies case at Kyoto. First, it is the long-standing inn “Tawaraya.” Second, it is the long-standing incense “Yamadamatsu.” Finally, it is the long-standing Karakami (a sliding door) “Karacho.” According to the case studies based on interviews, we analyze their innovation of their Kansei product and service using the product innovation method.

著者

入澤 裕介 長沢 伸也

出版者

Japan Society of Kansei Engineering

雑誌

日本感性工学会論文誌 (ISSN:18845258)

巻号頁・発行日

vol.11, no.4, pp.535-544, 2012 (Released:2012-10-11)

参考文献数

10

---

Japanese Confectionary “Suetomi” is the high level brand in the Kyoto's long-standing companies. This always makes the Japanese sweets a high level in Kyoto, and gets the high appraisal from the parties concerned the master of the tea ceremony , such as “Urasenke.” However, it is possible for their products to be not suitable for the tendency in the age, even if their peculiar value is different from the other companies. Also, there is a possibility that they exposed to the crisis of the business continuance. On the contrary, they offer the products that never betray the customer expectation, and a lot of customers visit their shop from the whole country. In the present study, we present the analysis of Suetomi' management strategy and its strength and differentiation based on the interview of the president Mr. Yamaguchi. After that, we analyze their innovation from the viewpoint of product innovation and Kansei value. Finally, we discuss the design innovation of Kyogashi design based on our studies. In conclusion, Suetomi has a different strong point from the other company as a long-standing company of Kyoto confections and we have understood performing the management strategy which establishes a sustainable competitive advantage using it. Thus, they have performed the design innovation of Kyoto-confections products in the management strategy which is compatible in tradition and innovation, and have created the value of a customer's sensitivity.