著者
小林 弘造 北村 規明 田辺 新一 西原 直枝 清田 修 岡 卓史
出版者
公益社団法人 空気調和・衛生工学会
雑誌
空気調和・衛生工学会大会 学術講演論文集 平成17年 (ISSN:18803806)
巻号頁・発行日
pp.2053-2056, 2005-07-25 (Released:2017-08-31)

The field study for 134 days, concerning indoor environment quality and productivity of call-center workers, was conducted. Call data of total 13,169 workers was analyzed. The rate of response to calls was adopted as an index to evaluate the worker performance. Worker performance decreased by 2.1 % when the average indoor air temperature rose at 1.0℃. The possibility of the improving productivity under thermal comfortable environment was suggested.