著者
野口 洋平 上出 寛子 田中 文英
出版者
ヒューマンインタフェース学会
雑誌
ヒューマンインタフェース学会論文誌 (ISSN:13447262)
巻号頁・発行日
vol.20, no.1, pp.67-78, 2018-02-25 (Released:2018-02-25)
参考文献数
32

Along with the increase of nuclear families and the aging society, the social isolation of elderly people is becoming a big issue. Social robots are being regarded as suitable interfaces to support these elderly people to communicate with others (e.g. family members). In robot-mediated communication, it can be expected that asynchronous messaging functions will cope with differences in life styles between different generations, and that message inputs can be facilitated by natural language dialogue functions. Eliciting self-disclosure from elderly people by utilizing such robots is important to draw out social support from other people. In this study, the following three research questions were examined with the aim of exploring requirements for robots to encourage elderly people'’s self-disclosure. First, using a self-disclosure scale, we examined topics that were encouraged to disclose from elderly speakers by an intermediary robot. Secondly, we investigated the difference between social attributes (robot-specific traits and characteristics) of two kinds of robots with different behaviors. Last, we investigated the relationship between the robot’'s social attributes and self-disclosure from these two independent data.
著者
野口 洋平
出版者
日本国際観光学会
雑誌
日本国際観光学会論文集
巻号頁・発行日
no.21, pp.137-144, 2014-03

This paper argued and tried to discuss the architecture and product characteristics of the inclusive tour called "packaged tour" in Japan from the point of product architecture scheme, "modular or integral," "open or closed" and so on. The results of this paper were (1) the architecture and product characteristics of the inclusive tour could be analyzed by the product architecture scheme, (2) "skeleton type" product which is consist of only hotel and air have open-modular architecture, (3) functional elements of inclusive tour such as hotel or air have opened interface, (4) inclusive tour is expected to have customer's participation on adding function or service of travel. After the discussion, relating and referring to the conclusion of this paper, some more hypotheses and some subjects for future studies were shown.