著者

上林 功 間野 義之 仙田 満

出版者

日本建築学会

雑誌

日本建築学会計画系論文集 (ISSN:13404210)

巻号頁・発行日

vol.80, no.710, pp.795-801, 2015 (Released:2015-05-12)

参考文献数

10

被引用文献数

1

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In order to carry out the management of sports leagues stable, the stadium business is focused on. Customer satisfaction of the stadium has been described by the quality of service in the prior paper. The purpose of this study is to analyze the relationship between customer satisfaction and seating arrangement. I went the analysis of the following three. 1. Survey for watching and satisfaction seat arrangement according to questionnaire in professional baseball stadium. 2. Correlation analysis of the seating arrangement and satisfaction in each of the "seating arrangement area of default" and "seating arrangement group of satisfaction". 3. Multiple regression analysis of satisfaction as the dependent variable seating arrangements at each of the "seating arrangement area of default" and "seating arrangement group of satisfaction". The results of the analysis, there is a correlation seating arrangement and customer satisfaction. It is necessary to examine more about the structure of customer satisfaction.