著者
内田 純一
出版者
北海道大学観光学高等研究センター
雑誌
CATS叢書 : 観光学高等研究センター叢書
巻号頁・発行日
vol.1, pp.115-125, 2009-03-25

メディアコンテンツとツーリズム : 鷲宮町の経験から考える文化創造型交流の可能性 / 北海道大学観光学高等研究センター文化資源マネジメント研究チーム編 = Media Contents and Tourism : An Experience of Washimiya Town and Neon Genesis of Tourism / Edited by Cultural Resource Management Research Team, CATS, Hokkaido University
著者
内田 純一
出版者
北洋銀行
雑誌
ほくよう調査レポート
巻号頁・発行日
no.294, pp.22-31, 2020-12
著者
内田 純一
出版者
北海道大学
雑誌
大学院国際広報メディア研究科言語文化部紀要 (ISSN:13470280)
巻号頁・発行日
vol.44, pp.33-64, 2003-03-14

The purpose of this study is to analyze the role that the corporate strategy plays in theeBusiness. Finally, it is tried to propose a strategic course when the business domain isenhanced to eBusiness area.In a typical research on current eBusiness, The question of the method of the new entryto eBusiness is still open. Moreover, it has been said that the core resource is importantwhen entering about eBusiness by a current early research. However, the method ofclarifying the core resource at a start-up stage of the business is unsettled.In this text, the aspect of value creation was introduced as an index which clarified thecore resource. The aim is in giving the concept of value to a past theory about ResourcebasedView of the firm.This research provides the value creation process in eBusiness by an empirical study.The comparison case study of the theory verification type was chosen as a research methodfor the solution of the research topic. Two companies were picked up as a material of thecase study. The first case is "AMAZON. COM". This case concerns the Internet distributorof the retail goods including the book. The second case is "DELL. COM". This caseconcerns a direct distributor of the personal computer and the network equipment.These cases were analyzed by using "Layer model of the business system" which wasthe research framework of this research. It is possible to pay attention to the coreresource of the enterprise by using this framework.As a result of this research, the mechanism of the value creation process by the use ofthe core resource became clear. In conclusion, I proposed the portfolio to select thestrategic course in eBusiness.
著者
内田 純一
出版者
北海道大学
雑誌
若手研究(B)
巻号頁・発行日
2011

観光地に存在する様々なアクターの諸力を総合するために、DMOやDMCと呼ばれる組織が、地域競争力を向上させるための活動を行っている。これらの組織はマーケティングやマネジメントのノウハウを持っているが、地域が提供するサービス品質を管理したりサービス・レベルを向上させようとするような視点は持っていなかった。本研究は、観光地においてサービス・イノベーションの創出を目指すには、製造業的なミクロ視点のイノベーション論だけではなく、地域イノベーション論的なマクロ視点を導入することが必要とし、実証研究を重ねることによって「地域サービス・プロフィットチェーン」の枠組みの有効性を提唱している点に意義がある。
著者
内田 純一
出版者
北海道大学大学院国際広報メディア・観光学院 = Graduate School of International Media, Communication, and Tourism Studies, Hokkaido University
雑誌
国際広報メディア・観光学ジャーナル
巻号頁・発行日
vol.7, pp.45-68, 2008-11-28

This paper analyzes the course of the camouflage event of the falsified expiration date by the ISHIYA company limited, and approaches an effective ideal way of crises management. The first point that requires clarification is that there is a difference between management before the scandal and management after the scandal. In this paper, the latter is defined as crises management. The second point that requires clarification is that whether the ISHIYA's crises management was really excellent. As a result of our case study, we obtained a suggestion of the interrelation of corporate philanthropy and crises management. In conclusion, we should note that it is possible to recover the lost confidence in the scandal by corporate reputation obtained from regional contribution.