著者

平本 毅 山内 裕 北野 清晃

出版者

日本情報経営学会

雑誌

日本情報経営学会誌 = Journal of information and management (ISSN:18822614)

巻号頁・発行日

vol.35, no.1, pp.19-32, 2014-09

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This article introduces conversation analysis, an analytic approach that enables the formal and systematic investigation of language use in the everyday world. As a social research program, conversation analysis can be used to investigate the moment-to-moment interaction between participants in video and audio recorded in natural settings. This study focuses in particular on the usage of information in business communication. A detailed examination of a customer service interaction in a hamburger restaurant shows how information usage is achieved through precisely coordinated verbal and non-verbal exchanges between customers and salespeople.

著者

福本 俊樹 松嶋 登 古賀 広志

出版者

日本情報経営学会

雑誌

日本情報経営学会誌 = Journal of information and management (ISSN:18822614)

巻号頁・発行日

vol.34, no.4, pp.59-70, 2014-08

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In recent information systems research, design science that puts importance on practical relevance attracts many scholars' attention. Some IS researchers expect design science to overcome the positivist approach that lost practical relevance in exchange for scientific rigor. Does dismissing positivism, however, truly make design science more relevant? Even if IS researchers would broaden their methods such as compensatory multi-method or multilevel analysis, they are still under traditional philosophy of science as usual. This paper shows how rigorous scientific methods of positivism can ensure scientific relevance to intervention through an examination of behavioral science and action science. The latter has established by Chris Argyris as the new philosophy of science aimed at intervention into practice. In particular, three fundamental methods of positivism are examined: description, causal explanation, and hypothesis testing.

著者

髙野 淳司

出版者

日本情報経営学会

雑誌

日本情報経営学会誌 = Journal of information and management (ISSN:18822614)

巻号頁・発行日

vol.38, no.2, pp.102-105, 2018-06

著者

福本 俊樹 中原 翔 西村 知晃 金井 壽宏

出版者

日本情報経営学会

雑誌

日本情報経営学会誌 = Journal of information and management (ISSN:18822614)

巻号頁・発行日

vol.37, no.3, pp.15-26, 2018-03