- 著者
-
安藤 史江
- 出版者
- 日本経営学会
- 雑誌
- 日本経営学会誌 (ISSN:18820271)
- 巻号頁・発行日
- vol.44, pp.41-51, 2020 (Released:2021-06-16)
- 参考文献数
- 26
This paper focuses on “diversity” management in Japanese firms, which forms the basis of work-life-balance (WLB) policy. When discussing diversity, these firms in many cases focus on the validity of affirmative actions to the minorities, such as women with children. However, two aspects are frequently missed; (1) every new policy has not only positive but also negative effects, and (2) negative impact of the policy to the majority of the organization can be sometimes larger than the positives. The effects of diversity management policy to the overall morale of the firms, including both minority and majority, are investigated in this paper. In this aim, this study made a questionnaire survey to 222 sales employees of 15 branches of a firm, which is just starting to improve WLB and thus its diversity. The questionnaire utilizes parameters such as, “heterogeneous acceptability” which measures personal tolerance to diversity, “visualization of work” which means how they feel the transparency of work-flow in their workplace, and “improvement feeling of workplace.” Comparing the 15 branches, a clear trend was found; in branches the more visualization of work is, the better improvement feeling is. On the other hand, visualization and heterogeneous acceptability showed no correlation, which suggest the latter is regarded as personality inherent to individuals. Then improvement feeling was compared with heterogeneous acceptability. In 8 branches which are less transparent in work-flow, less-heterogeneous acceptability members showed smaller improvement feeling of workplace. However, in the other 7 branches with higher transparency to work-flow, improvement feeling was higher regardless of the degree of members' heterogeneous acceptability. The questionnaire survey results show, if a firm (or branch) provides better visualization of work, even the members who have less heterogeneous acceptability can significantly improve.