著者
縄田 健悟 山口 裕幸 波多野 徹 青島 未佳
出版者
産業・組織心理学会
雑誌
産業・組織心理学研究 (ISSN:09170391)
巻号頁・発行日
vol.29, no.1, pp.29-43, 2015 (Released:2019-08-05)
被引用文献数
1

This study investigated the relationship between team composition based on work orientation and team performance. By examining the correlation between team performance and the maximum and minimum scores for work orientation, we determined whether the score of member with the highest work orientation correlated with team performance and whether the score of those with the lowest correlated with team performance. A survey of 161 teams comprising 1400 members from five different companies was conducted. The survey results show that the minimum score significantly correlated with team performance and team processes; however, the maximum score did not. This result suggests that a team member with negative work orientation worsens the overall team performance.
著者
有吉 美恵 池田 浩 縄田 健悟 山口 裕幸
出版者
日本グループ・ダイナミックス学会
雑誌
実験社会心理学研究 (ISSN:03877973)
巻号頁・発行日
vol.58, no.1, pp.53-61, 2018 (Released:2018-07-31)
参考文献数
20

従来の研究では,定型業務はワークモチベーションを抑制することが明らかにされてきたが,どのような心理プロセスによってワークモチベーションを抑制するのかについてはさほど注目されてこなかった。本研究では,定型業務のもとでワークモチベーションを抑制する心理プロセスを明らかにすることを目的とした。9企業と1大学で働くオフィスワーカー261名から質問紙調査への回答を得た。質問内容は,職務における定型業務度,職務意義(他者志向,自己志向,報酬志向),ワークモチベーションに関するものであった。調査の結果,定型業務がワークモチベーションを抑制する関係にあることと,定型業務では顧客と社会への貢献感(他者志向)と,自己の成長,達成感(自己志向)が感じられにくいことでワークモチベーションが抑制されることが示された。一方,社会的,経済的な報酬(報酬志向)は影響しなかった。このことは,定型業務のワークモチベーションをマネジメントするうえで単に報酬を高めれば良いという訳ではなく,他者や自己に関わる意義を職務に感じさせる重要性について示唆を与えている。
著者
有吉 美恵 池田 浩 縄田 健悟 山口 裕幸
出版者
産業・組織心理学会
雑誌
産業・組織心理学研究 (ISSN:09170391)
巻号頁・発行日
vol.32, no.1, pp.3-14, 2018 (Released:2019-11-14)
被引用文献数
1

Conventional work motivation theories have focused on tasks that require a certain level of performance and achievement. However, it is not clear what kind of psychological process would improve work motivation for performing jobs in which such performances and achievements are not presupposed. By focusing on social contribution, this study aimed to clarify the psychological process to improve work motivation of jobs in which do not require objective or concrete performances and achievements. A survey was conducted on 179 operators from 6 call centers. The questionnaire comprised items on sense of social contribution, feedback from supervisor, work motivation, and work behavior with consideration for the customer. The results showed that the sense of social contribution to customers and to organization mediated the association between positive feedback from supervisors and work motivation. However, negative feedback from supervisors did not have a significant relationship with sense of social contribution and work motivation. These results suggest the importance of enhancing the experience of a sense of contribution to others through the provision of positive feedback while managing jobs in which do not require objective or concrete performances and achievements.
著者
秋保 亮太 縄田 健悟 池田 浩 山口 裕幸
出版者
日本社会心理学会
雑誌
社会心理学研究 (ISSN:09161503)
巻号頁・発行日
vol.34, no.2, pp.67-77, 2018

<p>Implicit coordination is attracting attention from the viewpoint of the efficiency of team activities. Factors affecting implicit coordination have not been clarified because the empirical research that has been done is insufficient. This study investigated the effect of team after-event review and shared mental model on implicit coordination through a laboratory experiment. We conducted the experiment using a coordinating task. 144 students teamed up in pairs, with 72 teams participating. We found that team after-event review promoted team performance of implicit coordination. However, shared mental model had no relevance to team after-event review or team performance of implicit coordination. Our findings will help to understand the efficiency of team activities.</p>
著者
縄田 健悟
出版者
The Japanese Group Dynamics Association
雑誌
実験社会心理学研究 (ISSN:03877973)
巻号頁・発行日
vol.53, no.1, pp.52-74, 2013

本論文の目的は,集団の視点を軸に,社会心理学における集団間紛争研究の概観と展望を議論することである。本論文では,集団間紛争の生起と激化の過程に関して,集団を中心とした3つのフェーズから検討した。フェーズ1では「内集団の形成」として,自らの所属集団への同一視と集団内過程が紛争にもたらす影響を検討した。フェーズ2では「外集団の認識」として,紛争相手となる外集団がいかに否定的に認識され,攻撃や差別がなされるのかを検討した。フェーズ3では「内集団と外集団の相互作用」として,フェーズ1,2で形成された内集団と外集団が相互作用する中で,紛争が激化していく過程を検討した。最後に,これらの3フェーズからの知見を統合的に議論し,集団間紛争に関する社会心理学研究の今後の課題と展望を議論した。<br>
著者
縄田 健悟 山口 裕幸 波多野 徹 青島 未佳
出版者
公益社団法人 日本心理学会
雑誌
心理学研究 (ISSN:00215236)
巻号頁・発行日
vol.85, no.6, pp.529-539, 2015
被引用文献数
13

Many researchers have suggested team processes that enhance team performance. However, past team process models were based on crew team, whose all team members perform an indivisible temporary task. These models may be inapplicable business teams, whose individual members perform middle- and long-term tasks assigned to individual members. This study modified the teamwork model of Dickinson and McIntyre (1997) and aimed to demonstrate a whole team process that enhances the performance of business teams. We surveyed five companies (member <i>N</i> = 1,400, team <i>N</i> = 161) and investigated team-level processes. Results showed that there were two sides of team processes: "communication" and "collaboration to achieve a goal." Team processes in which communication enhanced collaboration improved team performance with regard to all aspects of the quantitative objective index (e.g. current income and number of sales), supervisor rating, and self-rating measurements. On the basis of these results, we discuss the entire process by which teamwork enhances team performance in business organizations.
著者
縄田 健悟 山口 裕幸
出版者
公益社団法人 日本心理学会
雑誌
心理学研究 (ISSN:00215236)
巻号頁・発行日
vol.83, no.5, pp.489-495, 2012
被引用文献数
3

This study examines an effect of collective victimhood in intergroup relations. Collective victimhood is the belief that an ingroup has been harmed by an outgroup. Previous studies focusing on collective victimhood have shown that collective victimhood escalates intergroup conflict. We predicted that the effect of collective victimhood on intergroup aggression would involve two different emotional processes: anger and fear. To test this hypothesis, Japanese attitudes toward the Chinese were examined in the context of Japan-China relations. The results of structural equation modeling showed that collective victimhood enhanced both anger and fear. However, intergroup emotions had converse effects on intergroup aggression. While anger promoted intergroup aggression, fear inhibited it. Nationalism promoted collective victimhood. These findings suggest that, in intergroup conflict, collective victimhood affects intergroup aggression through two emotional processes, which have inverse effects on the aggression.